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Cookies Policy
This Cookies Policy explains how Lucky Elf Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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About this Cookies Policy
Lucky Elf Casino uses cookies and related technologies to help provide a functional, secure and consistent online experience. A cookie is a small text file that a website may place on your device when you visit. It can allow the website to recognise your browser, remember selected settings, maintain a session, or collect information about how the website is used.
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Cookies may be placed by Lucky Elf Casino or by service providers that support website operations. Similar technologies can include pixels, tags, software development kits, local storage and device identifiers. These technologies may perform functions that are similar to cookies, even if they do not create a traditional cookie file.
The information collected through cookies may include your device type, browser type, operating system, approximate location, language preference, pages viewed, links selected, session information, and certain technical details about your visit. The information collected depends on the type of technology used and the settings applied on your device.
Cookies do not normally contain information such as your full password or complete payment details. However, information collected through cookies may be linked with other information where this is permitted and necessary for a legitimate website purpose, security measure, legal obligation or service operation.
Types of cookies we may use
Strictly necessary cookies
Strictly necessary cookies support the basic operation and security of the website. They may be used to maintain a logged-in session, remember security settings, help prevent fraudulent activity, route website traffic, protect forms, or support the delivery of pages and account features. Without these cookies, some website functions may not work correctly.
These cookies are generally used because they are needed to provide a service requested by you or to support the secure operation of the website. Depending on the technology and applicable requirements, they may not be able to be disabled through ordinary cookie preference tools. You may still be able to block them through your browser, but doing so may prevent access to some features.
Functional and preference cookies
Functional cookies help remember choices made during a visit or between visits. For example, they may remember language, display, accessibility or other preferences. These cookies can make the website easier to use by reducing the need to repeat the same selections.
If you reject or remove functional cookies, the website may still be available, but certain preferences may not be remembered. You may need to make the same selections again during a later visit.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, navigation patterns, the way a visitor arrived at the website, and whether an error occurred. This information can help identify technical issues and improve website content, performance and usability.
Analytics information is generally assessed in aggregate or by using identifiers that do not directly identify you. Where analytics providers process information on our behalf, they may only use it for approved purposes under the relevant arrangements and applicable privacy requirements.
Advertising and marketing cookies
Where used and permitted, advertising or marketing technologies may help measure campaigns, understand the effectiveness of promotions, or display information that is more relevant to a visitor's interests. These technologies may record visits to the website or interactions with online content.
Marketing cookies are not required for the basic operation of the website. You can usually refuse these cookies through the cookie preference tool or your browser settings. Refusing them may mean that online content is less tailored to your interests, but it should not prevent essential website functions from operating.
Why cookies are used
Cookies and similar technologies may be used for a range of ordinary website and account purposes. The exact technologies used may change as the website, its features and its service providers change. Possible purposes include:
- Loading website pages and features efficiently.
- Maintaining your session while you move between pages.
- Remembering settings, preferences and consent choices.
- Supporting account access and protecting account-related functions.
- Detecting unusual activity, abuse, fraud and other security risks.
- Monitoring website performance and resolving technical errors.
- Understanding general visitor activity and improving navigation.
- Measuring the performance of online content and campaigns.
- Supporting compliance, audit, record-keeping and responsible service processes where relevant.
- Providing information about website features, products or services in accordance with applicable requirements.
Cookies may also help us identify whether a device has previously visited the website. This can assist with security controls, prevent repeated technical messages, and help ensure that selected settings are applied consistently. A cookie does not by itself establish that a person is entitled to use a gambling service. Account, identity, age and eligibility checks may be handled separately where required.
Information obtained through cookies may be combined with information provided directly by you, such as information connected with an account or a support request, when this is necessary for the relevant purpose and permitted by applicable law. We aim to use information proportionately and for the purposes explained in our Privacy Policy.
Third-party technologies and external services
Some cookies or similar technologies may be provided by third parties that help operate, secure, analyse or improve the website. These providers may include hosting, security, analytics, performance, customer support or advertising technology providers. A third party may collect information directly from your browser or device under its own privacy terms.
Third-party technologies are used only where considered appropriate for the relevant website purpose and subject to applicable requirements. We do not control every aspect of a third party's technology, privacy practices or retention processes. You should review the privacy and cookie information published by the relevant provider if you want to understand how it handles information.
The website may also contain links to external websites, applications or services. Those external services have their own policies and may use cookies or similar technologies independently of Lucky Elf Casino. We are not responsible for the privacy or security practices of an external website that you choose to visit.
Where a third party processes information for Lucky Elf Casino, we may require appropriate confidentiality, security and data-handling arrangements. Information may be processed in Australia or another country, subject to the requirements and safeguards described in our Privacy Policy and applicable law.
Managing your cookie choices
When available, the website cookie preference tool allows you to accept, reject or adjust certain categories of cookies. Your choices may apply to the browser or device used to make the selection. If you use another browser, clear your cookies, change devices or access the website in a private browsing mode, you may need to set your preferences again.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, or receive a notification before a cookie is stored. Browser help pages usually explain how to change these controls.
- Blocking all cookies may affect website availability, account access and security features.
- Deleting cookies may remove saved preferences and may sign you out of active sessions.
- Rejecting analytics or marketing cookies should not normally prevent essential website functions.
- Cookie controls may need to be applied separately on different browsers and devices.
- Some technologies, such as local storage or device settings, may require additional browser controls.
Cookie preferences are separate from communications preferences. Changing cookie settings may not stop all communications that you have agreed to receive. You can manage promotional communications through the available options in those communications or through the relevant account or website settings.
If you have questions about your cookie choices or believe a privacy preference has not been applied correctly, you can contact Lucky Elf Casino through the support or contact options made available on the website. Do not include passwords, full payment information or other unnecessary sensitive information in a request.
Retention, security and policy updates
Some cookies are session cookies and are removed when you close your browser. Other cookies are persistent and remain on your device for a period determined by their purpose, your browser settings or the relevant provider. Retention periods may differ for security, functionality, preference, analytics and marketing technologies.
We may review, remove or replace cookies as website features, service providers, technology or legal requirements change. A cookie may also expire, be deleted by you, or be replaced when an updated version of a website feature is introduced.
We take reasonable steps to protect information handled through the website, including the use of suitable technical and organisational measures. No online service, website or transmission method can be guaranteed to be completely secure. You should use an up-to-date browser, protect your account credentials, avoid sharing access details, and log out when using a shared device.
This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, third-party services, privacy practices or applicable requirements. The updated version will be made available on the website and will apply from the date shown or from the time it is published, where no separate date is stated.
If there is a conflict between this Cookies Policy and a more specific notice shown in a cookie preference tool, the more specific notice will apply to the relevant technology or choice. For information about how personal information is collected, used, disclosed, stored or handled more generally, please refer to the Lucky Elf Casino Privacy Policy.
